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Marketing Coordinator

Thursday, April 14, 2016

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Email: careers@directime.ca

Position Title:
Marketing Coordinator

Position Description:
The Marketing Coordinator supports the regional sales account team by coordinating and implementing marketing and advertising campaigns, preparing and maintaining inventory of all promotional materials, composes various sales and marketing reports and manages the client information database. This position demonstrates a team oriented approach, ensures all work and materials are accurate and timely and strives to maintain current market knowledge in order to provide superior customer service.

EDUCATION AND/OR EXPERIENCE
High school diploma or equivalent required. A minimum of two year customer service or related experience; or equivalent combination of training and experience.

CERTIFICATES, LICENSES, REGISTRATIONS
No specific requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES TO PERFORM THIS JOB SUCCESSFULLY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

  • Responsible to order and prepare marketing materials for the sales account team.
    • Handles and responds promptly to incoming calls, emails or faxes from physicians or clients requesting assistance and/or information.
    • Prepare and distribute weekly sales reports.
    • Set-up and coordinate all weekly conference calls.
    • Coordinates with sales team to create and distribute email blasts and/or marketing mailers.
    • Creates and distributes event invitations and organizes all conferences/seminars by arranging event payments, sending out attendee invitations via Outlook, books facility rooms and ensures events are posted to the general event list.
    • Coordinate the shipment of conference booths and marketing materials through the appropriate shipping methods.
    • Responsible to coordinate travel arrangements for the sales team as needed.
    • Proofread all marketing materials and/or presentations for doctors.
    • Assists clients with accessing and using the web portal as needed.
    • Attends all sales and marketing meetings as directed and offer feedback and support.
    • Performs general office or clerical duties including, but not limited to copying, proofreading, filing and data entry.
      • Works directly with management on various tasks including calendar management, travel arrangements, expense tracking and or special projects as needed.
      • Responsible to order business cards after obtaining manager approval.
      • Attend various functions and participate in client entertainment as needed.
        • Performs special projects and/or other duties as assigned by management.

 

PROFESSIONAL COMPETENCIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

QUALIFICATIONS 

  • Must possess complete knowledge of general computer, fax, copier, scanner, and telephone
  • Must be a qualified typist with a minimum of 40 W.P.M
  • Must hold a valid Provincial Driver’s License.
  • Must maintain a professional and clean appearance at all times consistent with company standards.
  • Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, PowerPoint and the Internet.
  • Ability to follow instructions and respond to managements’ directions accurately and efficiently.
  • Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
  • Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
  • Must be able to work independently with minimal supervision, prioritize work activities and use time efficiently.
  • Must be able to maintain confidentiality.
  • Must be able to demonstrate and promote a positive team-oriented environment.
  • Must be able to stay focused and concentrate in close quarters with normal distractions and without distracting others.
  • Must be able to work well under pressure and or stressful conditions.
  • Must possess the ability to manage and direct change, delays, or unexpected events appropriately.
  • Demonstrates reliability by arriving to work on time and by abiding by the attendance policy.

 LANGUAGE SKILLS

  • Ability to read, analyze and interpret common to complex correspondence, medical journals and/or legal documents. 
  • Ability to write clearly and informatively and edit own work for appropriate spelling and grammar.
  • Ability to respond appropriately and professionally to common inquiries or complaints from customers, regulatory agencies, and/or members of the business community. 
  • Ability to write reports clearly and informatively and that conform to prescribed style and format.
  • Ability to effectively present information one-on-one, in small groups, to top management, and/or clients and vendors of the company.

SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work is divided between office time and business travel.
  • Extended hours are occasionally required beyond the regular eight (8) hour work day.
  • The noise level in the work environment is usually moderate, but noise level may increase during outside office functions.
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