Advancing Healthcare Through Independent Medical Evaluations Nationwide

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Direct IME is committed to providing high quality, safe, evidence-based and defensible independent medical evaluations through a network of highly qualified independent assessors for the Canadian independent medical review market. We provide concierge service to meet the needs of our stakeholders through tailored solutions. We inspire through education by providing current and relevant industry updates to our stakeholders. We respect the environment by reducing our carbon footprint and we enrich the communities we work in by volunteering and donating.

With decades of expertise in the field and a profound understanding of both medicine and business, Direct IME has meticulously crafted our service model to cater exclusively to your needs. Our solutions are not a one-size-fits-all solution. We get to know your cases intimately and connect you to the right expert for your case. 

Our Expert Services

  • blood pressure check

    IME

    An Independent Medical Evaluation (IME) is an objective, physical exam conducted by a physician or allied professional.

  • functional evaluation

    FCE

    A Functional Capacity Evaluation (FCE) assesses an examinees capabilities, limitations, motivational status, reliability of effort based on accepted testing protocols, and is performed by an allied professional.

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    Vocational Assessments (VOC)

    The goal of a VOC assessment is to provide an objective, unbiased evaluation of an individual's vocational capabilities, helping healthcare providers, insurers, and legal professionals make informed decisions about their ability to work and potential rehabilitation needs.

  • medical file review

    Medical File Review

    Medical File Review determines the reasonableness and appropriateness of the medical care rendered; medical necessity of care, and causal relationships.

Who We Serve

In the IME business, the advantages are all in the secure details.

National Presence with International Reach

direct IME is everywhere you need us to be throughout Canada and internationally. We can assist clients with coordination of IME services far beyond Canada’s borders if need be.

Turnaround Times

Meeting report timelines is critical, and they differ by insurance coverage and jurisdiction. direct IME ensures that deadlines are met and filings made as required.

Advanced Security

Our network infrastructure is audited in accordance with the highest process and financial control standards. High level encryption standards are used for data at rest and data in transit. Redundant mirrored servers housed at our secure data centers means continuous service availability for clients. direct IME services are available 24/7. Our annual business continuity and disaster recovery test and frequent network penetration tests are just two of the security exercises undertaken to ensure clients’ data are secure.

Privacy

direct IME treats all referrals, reports and referral-related data in accordance with rigorous privacy protocols. All processes are aligned with PIPEDA’s federal privacy guidelines. Data security means the utmost precautions have been undertaken in the realm of cyber security. Data breaches are expensive, the processes embedded in direct IME‘s services are just another way that we help clients mitigate risks.

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Designed To Make Your Life Easier

Direct IME’s Web Portal is secure, easy to use and made for you. Streamline your IME process saving you time so that you can focus on what you do best. Increase your efficiency, reduce turnaround times, stay better informed, and paperless; all without compromising security.

  • Web-Portal Security: Using the same security technology as Internet banking
  • Submit new referrals and medical records electronically
  • Track the status of referrals that have been submitted
  • View documents online (confirmation letters, reports, invoices, etc.)
  • View and submit specific notes directly to us about a case
  • Supervisors can see up-to-the-minute case status information on all of their adjusters
  • Stay organized by letting us manage the documents and notes for all of your referrals/cases

Quick Inquiry

What Our Clients Are Saying

"As a medical specialist, partnering with Direct IME has significantly enhanced my ability to provide accurate and reliable medical evaluations for my clients in a timely fashion. I have been very impressed with Direct IME's professionalism, expertise, and thoroughness. Their comprehensive approach and attention to detail ensure that each evaluation is both insightful and precise, facilitating informed decision-making. Direct IME's dedication to excellence and unwavering commitment to quality make them an essential and trusted partner in delivering the highest standard of care." Dr. Maziar Badii - Rheumatologist/ Internal Medicine
"Really appreciate the quick responses, friendly staff, and they provide reports in a timely matter (rarely post the requested date)." Kaylee Brown – Mussio Goodman Law Group
"Courteous, friendly, supportive, and easy access with flexibility." Dr. Soma Ganesan - Psychiatry
"Direct IME has been great to work with over the years. Their staff is friendly, helpful, and responds quickly. They have a full range of experts which makes booking IMEs easy and effortless." Kendall Dangga – Pacific Law Group